Palo Alto Weekly – by Gennady Sheyner / August 24, 2017
Palo Alto Transportation Management Association sees signs of hope for getting employees to carpool, take transit
They serve food, wash dishes, staff shops and hotels and play a leading role in keeping downtown Palo Alto buzzing for residents, employees and visitors.
But as the city rolls out its effort to fight traffic congestion, downtown’s service employees also represent the biggest obstacle and toughest challenge. While many tech workers and City Hall employees have embraced Caltrain and ride-share options like Lyft and Scoop in recent years, the vast majority of the employees in the service sector reported last year that they drove alone to work, according to a survey commissioned by the Palo Alto Transportation Management Association, a nonprofit charged with getting people out of cars and into other modes of transit.
That, however, may be slowly changing. A more recent survey, conducted in May and June, shows the percentage of service workers reporting that they drove alone had dipped from 80 percent in 2016 to 70 percent.